Course Terms and Conditions

Terms and Conditions for purchasing and participating in the C’est Jeanne glove-making courses.

The glove-making courses are given to course members to teach them how to make gloves for personal use and not for commercial or advertising purposes.

During the course, students learn the basic techniques of glove-making, professional knowledge, and design techniques (the latter mostly for advanced students). Glove patterns and materials from the C’est Jeanne studio are used. The gloves made during the course are modeled after existing C’est Jeanne designs but made by the course members. This means that if the student wants to use the gloves for commercial and/or advertising purposes, in whatever form, written permission must be requested in advance from C’est Jeanne.

When posting on social media, please mention:

Instagram: @cest_jeanne

KNOWLEDGE

Naturally, the knowledge acquired during the course at C’est Jeanne can be used for your own work and you can share it with others during your own lessons or workshops. During self-provided lessons or workshops, materials and PowerPoints from C’est Jeanne can not be shown or used. Acquired knowledge or descriptions may not be shared on the internet or via other social media. Unless given permission by C’est Jeanne and the source is mentioned on all socials:

Contact: info@cestjeanne.com

Instagram: @cest_jeanne

Website: www.cestjeanne.com

MATERIAL USE

During the course, all materials will be provided by C’est Jeanne, including: patterns, fabric, sewing thread, etc. You are welcome to bring any of your own materials to use during the course. Materials not provided by C’est Jeanne might influence the outcome of the finished product and this is at your discretion. For questions contact C’est Jeanne at: info@cestjeanne.com

SIGNING UP

All courses and workshops are held subject to sufficient registrations. After registration via the website, you will receive an (electronic) confirmation via e-mail. We will send you an email with details on how to fulfill payment through your preferred payment method. Making this payment will finalize your registration. There are only a certain number of places available per course: 3 members per course. As soon as a course is full, registration will be closed. If a course is full, you can register on the waitlist on the website under the tab ‘Courses’. By signing up to the waitlist, you will be informed about new course dates, and if places become available. By registering, you agree to these terms and conditions.

The payment must be made in full in one go. Your spot in the course will be reserved for 3 days after receiving the email with payment information. If payment has not been made after those 3 days, your reservation will expire. The freed-up course place will then be filled with the waiting list or be put back online.

If a course day cannot go ahead, due to unforeseeable circumstances, I reserve the right to find a suitable alternative solution. You will be contacted by email.

CANCELLATION POLICY

Cancellation up to 21 days before the start of the course/workshop. In this case, you will receive a full refund.

Cancellation later than 21 days before the start of the course/workshop. The total course/workshop fee will be charged. However, it is possible to have someone else come in your place.

If there are too few participants, we reserve the right to cancel a course/workshop and your payment will be refunded within 30 days.

In case of illness, no refund is possible*. You are welcome to have someone else take your place in the course. (* in very exceptional situations, a solution can be sought in consultation. Contact C’est Jeanne at info@cestjeanne.com as soon as possible)

LIABILITY

Participation in the C’est Jeanne glove-making course is entirely at your own risk. C’est Jeanne Gloves cannot be held liable for damage or consequences resulting from following the courses at the C’est Jeanne Atelier. You declare that you are aware of the general terms of conditions and the privacy policy as stated on the C’est Jeanne Gloves website.

COMPLAINTS

C’est Jeanne Gloves attaches great importance to the satisfaction of our course members. Our studio will do everything it can to serve you as well as possible. However, you can be dissatisfied with a certain aspect of our services. Below you will find a description of what you can do.

If you are dissatisfied with the creation and execution of an agreement, the quality of our services, or anything else, we request that you submit your objections to C’est Jeanne (info@cestjeanne.com).

We will try to find a solution to the problem that has arisen as quickly as possible in consultation with you. We will always confirm this solution to you in writing. You can expect our written response to your complaint within four weeks. If we unexpectedly have to deviate from this term, we will inform you of this in good time, stating the reason and the term within which you can expect a response from us.

If you have a complaint and have let us know, we greatly appreciate it. You can be assured that we will include all valid complaints in the evaluation of our Academy and will do our utmost to prevent any recurrence.

For questions: info@cestjeanne.com

These Terms were most recently updated in October 2024.